After-Sales Service

‌Through our streamlined after-sales service system‌, customers gain access to ‌24/7 technical support‌ and ‌tailored solutions‌, ensuring equipment ‌operates at peak performance levels‌ consistently. We deliver ‌comprehensive support‌ across all phases—‌installation‌, ‌operation‌, and ‌maintenance‌—empowering clients to focus on ‌core business growth‌ with ‌zero operational disruptions‌.

Installation and Debugging

Our expert engineering and maintenance teams provide full support throughout installation and operation. Hanspark’s 24/7 remote service ensures constant client communication and rapid diagnostics globally, cutting downtime and boosting equipment efficiency. This seamless connectivity prepares for future interventions while hands-on training and tailored protocols optimize performance and safety.
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Equipment Repair Service

When your equipment malfunctions or requires maintenance, we offer fast-response repair services. Simply contact Hanspark’s customer service team, and we will promptly arrange professional technicians to diagnose the issue. In most cases, problems can be resolved quickly through remote support. If necessary, we will dispatch on-site engineers to your facility to ensure rapid restoration of operations and minimize downtime.
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Maintenance & Relocation

Regular equipment maintenance is critical to ensuring production efficiency and extending service life. Proactive upkeep effectively prevents malfunctions, minimizes downtime, and maintains optimal operational performance. Additionally, as your business expands or production needs evolve, we offer professional equipment relocation services. Our team ensures secure, damage-free transportation and rapid operational resumption at the new site, enabling seamless business transition and sustained growth.
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Upgrade and modification

HSPK provides free upgrades to the WIN system. Through the upgrade of discharge technology, the processing effect and efficiency of the equipment will be greatly improved. Advanced discharge technology can achieve more precise processing, smoother surface treatment, and reduce processing time. This technical optimization not only improves processing quality, but also reduces energy consumption and material loss, making the production process more efficient and sustainable. Upgrading discharge technology is an important step for you to improve your competitiveness and production capacity.
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‌Remote Maintenance Assistance

We provide instant expert support for equipment malfunctions through real-time remote diagnostics. Our team troubleshoots and restores operations within 2 hours, reducing downtime and cutting costs by 25-40% by eliminating on-site delays. With 24/7 multilingual support and AI-powered tools, we ensure seamless global repair coordination to maintain operational continuity.
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400-090 8698
hspk_operata@163.com
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